DUTIES AND RESPONSIBILITIES
i.To answer client requests with respect to the Corporation items and administrations additionally give some other data connected with our business;
ii.To answer calls from clients by the utilization of Call Center communication framework inside characterized time-limits;
iii.To handle client issues in a charming, certain, and exceptionally accommodating phone way;
iv.To settle clients' objections rapidly as per the Corporation cycles and methods;
v.To handle combative calls actually, with sympathy and self-assuredness;
vi.To record itemized client requests, solicitations and protests into the framework for additional administration;
vii.To settle client's protests in a gracious way and raise unsettled cases to a prompt group pioneer/manager for additional help;
viii.To fill in as a feature of client care group and keep up with great connection with other colleagues; and
ix.To play out some other Duties as might be allocated by manager.
QUALIFICATION AND EXPERIENCE
Holder of Bachelor Degree in one or the other Commerce/Business Administration studying Sales/Marketing, Entrepreneurship, Marketing, Economics, Economic Planning or identical qualification from perceived Institutions.
The deadline for presenting the application is 16 March 2022.
