Receptionist – Tanzania
Job #: req13440
Organization: World Bank
Sector: Administration/Office Support
Grade: GA
Term Duration: three years
Recruitment Type: Local Recruitment
Location: Dar Es Salaam,Tanzania
Required Language(s): English
Preferred Language(s):
Description
Do you need to construct a profession this is actually worthwhile? The World Bank Group is one in all the biggest reassets of investment and know-how for growing nations; a completely unique worldwide partnership of 5 establishments committed to finishing intense poverty and selling shared prosperity. With 189 member nations and extra than one hundred twenty workplaces worldwide, we paintings with public and personal region partners, making an investment in groundbreaking initiatives and the use of information, research, and era to broaden answers to the maximum pressing worldwide challenges. For extra facts, go to www.worldbank.org.
Background / General description
The World Bank Tanzania Country Office is in search of to recruit a Receptionist on a three-yr time period appointment. The Receptionist might be accountable particularly for receiving the customers because the first factor of contact; offering widespread help with correspondence and facts inquiries. This role works intently with and reviews to the Senior Executive Assistant below the general supervision of the Operations Manager.
Duties and Accountabilities:
Greets, assists and publicizes customers, companies and others withinside the workplace.
Provides suitable primary responses and directs site visitors to suitable people.
Provide a extremely good telecellsmartphone provider (the switchboard) – answering queries, taking correct phone messages and make sure that they may be routed in a well timed way to the supposed recipient and in an efficient, best and powerful way.
Update the body of workers contacts listing and distribute monthly
Updating traveling missions personnel listing on a day by day basis.
Maintain an updated Emergency Contact List for the Country Office personnel and site visitors.
Manages incoming and outgoing mail, make sure that any mail addressed to the Country Office is well registered and reaches the Front Office as fast as possible.
Ensure well timed distribution of incoming and outgoing mails from/to the Bank customers in addition to inner recipients; report reputable letter dispatches through preserving an in depth log.
Assists inner and outside customers with widespread inquiries and/or gives guidance.
Supports logistics coordination for conferences, workshops, retreats, studying events, ship invites to members and observe up on affirmation of attendance as necessary.
Maintain an updated database of Government Officials, Donors, UN agencies, Non-Governmental Organizations, companies and different establishments and men and women frequently related to the paintings of the Country Office.
Ensure a neat and tidy look of reception and ready area.
Provide back-up aid to different ACS personnel as needed.
Provide widespread workplace aid as required and assigned to make sure the clean functioning of the Country Office.
Selection Criteria
Minimum of certificates in Business Studies or associated fields
Strong interpersonal and communication skills
At least five years of applicable working experience
Proven capacity to work properly in teams, mainly in multi-cultural environment
Ability to work below pressure and inside unique time limits
Ability to work with tact and admire confidentially, as suitable
Competencies
Technology and structures know-how - Able to behavior recurring paintings the use of primary software program applications (Microsoft Office, Outlook) and suitable era and /or information base control structures.
Client Orientation - Demonstrates superb customer provider attitude; is capable of broaden right running relationships with inner/outside customers.
Drive for Results - Takes non-public possession and duty to satisfy time limits and obtain agreed-upon results, and has the non-public agency to do so.
Teamwork (Collaboration) and Inclusion - Collaborates with different group participants and contributes productively to the group's paintings and output, demonstrating admire for extraordinary factors of view.
Knowledge, Learning and Communication - Demonstrates tact and judgment, right listening and communique skills. Exhibits hobby in studying and improving very own talents and sharing know-how.
World Bank Group Core Competencies
The World Bank Group gives complete benefits, along with a retirement plan; medical, lifestyles and incapacity insurance; and paid leave, along with parental leave, in addition to affordable lodges for people with disabilities.
We are proud to be an same possibility and inclusive organisation with a committed and dedicated workforce, and do now no longer discriminate primarily based totally on gender, gender identity, religion, race, ethnicity, sexual orientation, or incapacity.
Learn extra approximately working on the World Bank and IFC, along with our values and provoking stories.
Closing Date: 3/11/2021
